Created attachment 2528 [details] Demonstrating error message, and current settings I have several IMAP accounts, and Claws logs in every 10 minutes to get latest emails and apply filters. All good. However, every once in a while, there is an issue (like IMAP server is not responding properly), and Claws Mail hangs with a request to enter a new password. I need to click cancel and then all is good, until it happens again. Maybe this interface could self-cancel after 1 minute or so? Thanks!
What does the IMAP server say which prompts this behaviour in Claws Mail? (/Tools/Network Log)
Can you confirm that you use a Session password rather than saving it in your Account Preferences?
The password is saved (When I reboot machine, I don't need to enter again) /Tools/Network Log shows this (I redacted the server name and folder names): [2025-01-10 20:27:40] IMAP< 20 OK Status completed (0.001 + 0.000 secs). [2025-01-10 20:27:41] IMAP> 21 STATUS "XYZ" (MESSAGES UIDNEXT UIDVALIDITY UNSEEN) [2025-01-10 20:27:41] IMAP< * STATUS XYZ (MESSAGES 108 UIDNEXT 109 UIDVALIDITY 1701236492 UNSEEN 0) [2025-01-10 20:27:41] IMAP< 21 OK Status completed (0.001 + 0.000 secs). [2025-01-10 20:27:41] IMAP> 22 STATUS ABC (MESSAGES UIDNEXT UIDVALIDITY UNSEEN) [2025-01-10 20:27:41] IMAP< * STATUS ABC (MESSAGES 250 UIDNEXT 251 UIDVALIDITY 1701236493 UNSEEN 0) [2025-01-10 20:27:41] IMAP< 22 OK Status completed (0.001 + 0.000 secs). * Account 'monitoring@example.com': Connecting to IMAP server: imap.example.com:993... [2025-01-10 20:27:41] IMAP< * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ AUTH=PLAIN AUTH=LOGIN] Example ready. * IMAP connection is un-authenticated [2025-01-10 20:27:42] IMAP> 1 CAPABILITY [2025-01-10 20:27:42] IMAP< * CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ AUTH=PLAIN AUTH=LOGIN [2025-01-10 20:27:42] IMAP< 1 OK Pre-login capabilities listed, post-login capabilities have more. [2025-01-10 20:27:42] IMAP> Logging monitoring@example.com to imap.example.com using PLAIN [2025-01-10 20:27:49] IMAP< Authentication failed. ** IMAP error on imap.example.com: LOGIN error [2025-01-10 20:27:49] IMAP< Error logging in to imap.example.com [2025-01-10 20:27:49] IMAP> Logging monitoring@example.com to imap.example.com using LOGIN [2025-01-10 20:28:01] IMAP< Authentication failed. ** IMAP error on imap.example.com: LOGIN error [2025-01-10 20:28:01] IMAP< Error logging in to imap.example.com [2025-01-10 20:28:01] IMAP> Logging monitoring@wikisuite.com to imap.example.com using plaintext [2025-01-10 20:28:09] IMAP< Authentication failed. ** IMAP error on imap.example.com: LOGIN error [2025-01-10 20:28:09] IMAP< Error logging in to imap.example.com *** Connection to imap.example.com failed: login refused. [2025-01-10 20:28:31] IMAP> 51 NOOP [2025-01-10 20:28:31] IMAP< 51 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:28:31] IMAP> 88 NOOP [2025-01-10 20:28:31] IMAP< 88 OK Completed [2025-01-10 20:28:32] IMAP> 23 NOOP [2025-01-10 20:28:32] IMAP< 23 OK NOOP completed (0.097 + 0.000 + 0.096 secs). [2025-01-10 20:29:31] IMAP> 52 NOOP [2025-01-10 20:29:31] IMAP< 52 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:29:31] IMAP> 89 NOOP [2025-01-10 20:29:31] IMAP< 89 OK Completed [2025-01-10 20:29:32] IMAP> 24 NOOP [2025-01-10 20:29:32] IMAP< 24 OK NOOP completed (0.041 + 0.000 + 0.040 secs). [2025-01-10 20:30:31] IMAP> 53 NOOP [2025-01-10 20:30:31] IMAP< 53 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:30:31] IMAP> 90 NOOP [2025-01-10 20:30:31] IMAP< 90 OK Completed [2025-01-10 20:30:32] IMAP> 25 NOOP [2025-01-10 20:30:32] IMAP< 25 OK NOOP completed (0.026 + 0.000 + 0.025 secs). [2025-01-10 20:31:31] IMAP> 54 NOOP [2025-01-10 20:31:31] IMAP< 54 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:31:31] IMAP> 91 NOOP [2025-01-10 20:31:31] IMAP< 91 OK Completed [2025-01-10 20:31:32] IMAP> 26 NOOP [2025-01-10 20:31:32] IMAP< 26 OK NOOP completed (0.013 + 0.000 + 0.012 secs). [2025-01-10 20:32:31] IMAP> 55 NOOP [2025-01-10 20:32:31] IMAP< 55 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:32:31] IMAP> 92 NOOP [2025-01-10 20:32:31] IMAP< 92 OK Completed [2025-01-10 20:32:32] IMAP> 27 NOOP [2025-01-10 20:32:32] IMAP< 27 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:33:31] IMAP> 56 NOOP [2025-01-10 20:33:31] IMAP< 56 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:33:31] IMAP> 93 NOOP [2025-01-10 20:33:31] IMAP< 93 OK Completed [2025-01-10 20:33:32] IMAP> 28 NOOP [2025-01-10 20:33:32] IMAP< 28 OK NOOP completed (0.008 + 0.000 + 0.007 secs). [2025-01-10 20:34:31] IMAP> 57 NOOP [2025-01-10 20:34:31] IMAP< 57 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:34:31] IMAP> 94 NOOP [2025-01-10 20:34:31] IMAP< 94 OK Completed [2025-01-10 20:34:32] IMAP> 29 NOOP [2025-01-10 20:34:32] IMAP< 29 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:35:32] IMAP> 58 NOOP [2025-01-10 20:35:32] IMAP< 58 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:35:32] IMAP> 95 NOOP [2025-01-10 20:35:32] IMAP< 95 OK Completed [2025-01-10 20:35:32] IMAP> 30 NOOP [2025-01-10 20:35:32] IMAP< 30 OK NOOP completed (0.030 + [2025-01-10 20:35:32] IMAP< 0.000 + 0.029 secs). [2025-01-10 20:36:33] IMAP> 59 NOOP [2025-01-10 20:36:33] IMAP< 59 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:36:33] IMAP> 96 NOOP [2025-01-10 20:36:33] IMAP< 96 OK Completed [2025-01-10 20:36:33] IMAP> 31 NOOP [2025-01-10 20:36:33] IMAP< 31 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:37:34] IMAP> 60 NOOP [2025-01-10 20:37:34] IMAP< 60 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:37:34] IMAP> 97 NOOP [2025-01-10 20:37:34] IMAP< 97 OK Completed [2025-01-10 20:37:34] IMAP> 32 NOOP [2025-01-10 20:37:34] IMAP< 32 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:38:35] IMAP> 61 NOOP [2025-01-10 20:38:35] IMAP< 61 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:38:35] IMAP> 98 NOOP [2025-01-10 20:38:35] IMAP< 98 OK Completed [2025-01-10 20:38:35] IMAP> 33 NOOP [2025-01-10 20:38:35] IMAP< 33 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:39:36] IMAP> 62 NOOP [2025-01-10 20:39:36] IMAP< 62 OK NOOP completed (0.001 + 0.000 secs). [2025-01-10 20:39:36] IMAP> 99 NOOP [2025-01-10 20:39:36] IMAP< 99 OK Completed [2025-01-10 20:39:36] IMAP> 34 NOOP [2025-01-10 20:39:36] IMAP< 34 OK NOOP completed (0.005 + 0.000 + 0.004 secs). [2025-01-10 20:40:22] IMAP> 5 LOGOUT [2025-01-10 20:40:22] IMAP< * BYE Disconnected for inactivity.